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2024-08-27: Advancing Health Equity Through Telehealth: A New NSF-Funded Initiative

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I'm thrilled to share an exciting news—my very first NSF proposal has been funded! 

This award is a NSF Smart and Connected Communities Planning Grant for one year and worth $150,000 titledAdvancing Health Equity: Integrating LLM Technology into Homeless Telehealth Services for Chronic Disease Education. This project is a collaboration betweenDr. Tina Gustinandme.

As communities across the United States and around the world undergo significant transformations, the integration of rapidly evolving intelligent technologies is reshaping how residents interact with their environments. This era of transformation holds immense potential to enhance well-being and prosperity, yet it also presents complex challenges at the intersection of technology and society. Recognizing these opportunities and challenges, the National Science Foundation (NSF) has launched the Smart and Connected Communities (S&CC) program to lay the groundwork for smart communities that drive economic growth, enhance safety and security, improve health and wellness, and ensure inclusivity and a high quality of life.

In Virginia, the urgency of addressing these challenges is underscored by the U.S. Department of Housing and Urban Development’s findings: on a single night in 2022, 6,529 individuals were experiencing homelessness in Virginia, including 313 individuals per night in Virginia Beach, VA in 2023. The homeless population often faces significant barriers to accessing consistent healthcare, leading to frequent emergency room visits for conditions that could be more effectively managed in a walk-in clinic. This reliance on emergency services places a heavy financial burden on cities. Additionally, the lack of access to mobile phones limits the ability of homeless individuals to utilize telehealth services, further exacerbating health disparities. Limited clinic hours only add to the challenges, making it difficult for the homeless community to receive timely and appropriate care.

In response to these pressing issues, our NSF-funded project, TeleHSupport, seeks to bridge the gap in healthcare access for homeless individuals by developing an innovative telehealth solution tailored to their unique needs. The project is a collaborative effort involving healthcare providers, community organizations, and technology experts, aimed at deploying telehealth kiosks that address the specific challenges faced by the homeless population in Virginia and across the United States.

TeleHSupport leverages cutting-edge technologies such as Generative Artificial Intelligence, Large Language Models, and interactive text-based interfaces to empower patients through accessible, self-guided care. By using these kiosks, individuals can receive guidance on managing their health, determine whether they need to seek medical assistance, schedule clinic appointments, or access emergency care. The project not only improves access to healthcare but also provides educational resources on chronic disease management, ultimately enhancing health outcomes and reducing the financial strain on communities.

One of the key strengths of TeleHSupport is its integration within trusted partner facilities where homeless individuals already seek services. This approach ensures that the kiosks are accessible in locations where the population feels safe and supported. Through a rigorous evaluation process, we will assess the impact of these telehealth kiosks on healthcare utilization, health outcomes, and the overall well-being of the homeless community.

By addressing the healthcare needs of one of society’s most vulnerable populations, TeleHSupport advances health equity and contributes to the broader goal of creating smart and connected communities. This project represents a significant step forward in using technology to foster inclusive and resilient communities, ultimately improving the quality of life for all residents.

Faryaneh Poursardar (@Faryane)

Figure is a decorative element, sourced from https://telehealth.hhs.gov/


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